Privacy Notice

Data Controller

In compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations, SERVICIOS MONTERREY TELECOMUNICACIONES S.A. DE C.V. is responsible for the processing of any personal data you provide to us.

Personal data we collect

Through our website and contact forms, we may collect the following personal data:

• Full name
• Company name or legal entity
• Email address
• Phone number
• Message or project description

We do not collect sensitive personal data (financial, medical, biometric, or otherwise sensitive information) through this website.

Purpose of processing

The personal data we collect will be used for the following purposes:

• Responding to and following up on your information or quote request
• Contacting you to provide commercial or technical advice
• Sending you information about our services and solutions
• Fulfilling obligations arising from a commercial relationship

Data transfers

SERVICIOS MONTERREY TELECOMUNICACIONES does not share, sell, or transfer your personal data to third parties unrelated to the provision of our services, unless required by competent authority in accordance with applicable law, or unless you have given your express consent.

Your rights (ARCO)

You have the right to Access, Rectify, Cancel, or Object to the processing of your personal data (ARCO rights), as established by the LFPDPPP.

To exercise these rights, send your request to:

Changes to this Privacy Notice

SERVICIOS MONTERREY TELECOMUNICACIONES reserves the right to modify this Privacy Notice at any time to reflect legislative, case law, or internal policy updates. Any changes will be notified through our website www.smtelcom.com.mx.

Contact

For any questions related to this Privacy Notice, please reach us at: